What information do we collect from visitors to our website?
When you interact and / or fill out a form on our website, you may be asked to provide your name, email address, postal address, telephone number, or other information needed to complete the form. These fields may change over time to fulfill the intended purpose of the form.
How do we use the information?
We may use the information when you register, make a purchase, sign up for newsletters, respond to a questionnaire or marketing communication, and when navigating the website or using specific website features.
How the information will be used will always be clarified in connection with you submitting the information to us.
How do we handle your data?
We collect your data as a customer / potential customer, stakeholder, visitor or applicant, to be able to offer services, fulfill our obligations to you by agreement, answer your questions or your application, and to give you a better experience of our services. We must be able to identify you so that we can handle you as a customer, carry out statistical measurements, and for direct marketing (which you can unsubscribe from). The personal data we collect when filling an order or a purchase on our website is necessary for us to be able to carry out our services/delivery, payment, and invoicing, and maintain our agreement. When you contact us with other questions or for job applications through some of our communicative channels, your contact information, and if applicable, other information will be used to answer your question or application and for follow-up.
Who do we share your personal information with?
We will not sell, exchange, or otherwise transfer your personal information to any third party.
We do not share your personal information with anyone other than systems, programs, and special operational features provided by third-party providers, such as email clients, email providers, accounting software, payment services, or other parties required for us to fulfill our financial, legal and administrative requirements. In these cases, we may share your information with service providers both inside and outside the EU / EEA. These service providers have similar requirements for handling data as we have. Your customer data may also be combined with public information to collect more information about you as a customer.
For how long do we store your personal information?
We store your personal information about you as a customer or website visitor for as long as there is an active customer relationship, or during the period for which we need to store the information to fulfill the purpose mentioned in this policy. After termination of agreement or deregistration, we will delete or anonymize your personal information within a reasonable period of time after termination or deregistration has taken place, except in cases where Swedish or European laws, courts, or authorities have other requirements. Your personal information may also be stored due to legal obligations, or for legitimate reasons, such as maintaining the Swedish Accounting Act. Information stored in connection with your contact with us will be stored until we no longer have an obligation to you. In the event of termination or deregistration, we may store your data for legitimate reasons as proof of orders or for recurring matters.
You have the right to demand a compilation of all personal data that we have registered about you, free of charge once a year, provided that you have legitimate interests in requesting such data. In some cases, you also have the right to have your data transferred. You have the right to have your data corrected, supplemented, or deleted, and have the right to request limited handling until it is changed. You have the right to be forgotten, but deletion of personal information can not take place if we have an agreement to fulfill, or if Swedish or European law, court, or authority has other requirements, or if there are legitimate reasons to retain the information.
If you believe that there is no legitimate reason, or that the storage is incorrect, you can appeal the handling. You also have the right to withdraw consent, file a complaint to the Data Inspectorate, oppose decision-making, profiling, and oppose direct marketing. We do not send marketing to you via e-mail if you have objected to e-mails in accordance with the Marketing Act (Section 19). If you have previously approved e-mailing and wish to unsubscribe from our future e-mails, you can follow the link at the bottom of each e-mail or email us at the contact information below. We will unsubscribe you promptly.
If you have any questions regarding this policy, you are always welcome to contact us.